Privacy policy

By using our website, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following personal information:

  • Name
  • Billing and delivery address
  • Email address
  • Phone number
  • Payment details (processed securely via our payment providers)
  • Order and purchase history
  • Information you provide when contacting us

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you about your order
  • Provide customer support
  • Send marketing emails (only if you opt in)

3. Marketing

If you have opted in, we may send you emails about products, offers and updates.

You can unsubscribe at any time using the link in our emails.

4. Sharing Your Information

We only share your information where necessary, including with:

  • Payment providers (e.g. card processors, PayPal)
  • Delivery companies (e.g. couriers)

These providers only use your data to perform their services.

6. Cookies

We use cookies and similar technologies to:

  • Keep the website running properly
  • Improve performance and user experience

You can control cookies through your browser settings.

7. Data Retention

We only keep your personal information for as long as necessary to:

  • Fulfil orders
  • Meet legal and accounting requirements
  • Resolve disputes

8. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Request correction of incorrect data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent for marketing

To exercise any of these rights, contact us at: support@crazywalrus.co.uk

9. Security

We take security seriously and take all steps to protect your personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact

If you have any questions about this Privacy Policy or your data, contact us at:

Email: support@crazywalrus.co.uk

Phone Number: 0113 243 2121

Business Address:
CrazyWalrus.co.uk
Valentine Trade Park
104 Gelderd Road
Holbeck
Leeds
LS12 6BY
United Kingdom